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Positioning for the Future of the Nursery Industry
Dr. Charlie Hall
Texas A&M University
One of the key premises in strategic management
is the identification of the principal driving forces (or trends) that affect
the industry in which you are competing. When I say "driving force",
I am talking about forces that are in motion that create incentives or pressures
for change. The most dominant driving forces are those that will have an
impact on what kinds of changes will take place in the industry's structure
and competitive environment. Managers do not really understand industry
and competitive conditions until they understand the fundamental drivers
of change. The greenhouse/nursery industry is no exception.
For the past two years, I have been collecting
and analyzing data regarding the most dominant driving forces that will
affect the greenhouse/nursery industry at all levels of competition. The
focus three separate workshops (the wrap-up session at the TAN Management
Seminar in January, as well as the wrap-up sessions of the last two MTCNP
shortcourses) was identifying these driving forces. In these sessions, various
growers, landscapers, and retailers worked hard in brainstorming and summarizing
what they felt were the key driving forces that we will have to deal with
in the latter part of the 1990's.
As a preface to these findings, let me reiterate
some of the major points that I discussed in these meetings regarding driving
forces of change. I began our discussion by making the point that no one
knows exactly what's going to happen in the future. Forecasts and predictions,
even those made by "experts," are oftentimes unreliable, as they
tend to be based on extrapolation and projection. This exposes them to those
two killer caveats, "if present trends continue" (they never do),
and "all other things being equal" (they never are).
Still, I contend that it is possible to discern
the knowable future, and to anticipate a range of possible futures. The
knowable, or foreseeable future is made up of the ineluctable - events that
have already occurred and trends already working their way through the economy
and society. For example, demographic characteristics are reasonably established
for the next decade, so it is possible for growers and retailers to analyze
population trends for age, gender, race, marital status, and income, with
a high degree of accuracy. As for the uncertain future, that includes everything
else! It sounds daunting, but as you shall see, one can begin to identify
and categorize the driving forces or trends that are relevant to their own
business. For a nurseryman, these trends might include:
- Social/lifestyle/consumer trends. Are middle-aging
consumers trading down and buying less as they reevaluate their priorities?
If so, is this temporary or permanent? If not, is there a switch to more
goods that are shopped for and purchased in a more price-conscious manner?
- Business/management trends. Will slow, uneven
growth continue through the 1990's? Who will be the winners and losers,
and what will determine success or failure in an uncertain era?
- Political/legislative/regulatory trends. What laws will
be passed on the federal, state or local level that will affect my business,
customers, employees, suppliers?
- Workforce/workplace trends. Can I find and
retain employees with the skills and motivation needed at salaries I can
afford? How do I supervise them while giving the right level of autonomy
and responsibility?
- Marketing/advertising/media trends. How do I reach today's more segmented, fragmented marketplace?
What message do I want to convey? Should I compete on price, service, selection
of merchandise, quality, convenience or a combination thereof?
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